# Apex Lab > Web design, web development, UI/UX and SEO agency for businesses in Malaysia, Singapore, and the United States, with website packages from RM 2,999. Apex Lab designs, builds and grows websites and web applications. The team works in Next.js, React, WordPress, Shopify and WooCommerce, and also builds custom dashboards and business systems. A standard corporate website takes 4-6 weeks from discovery to launch; complex web applications take 8-12 weeks. Every build includes 3 months of free post-launch monitoring. Apex Lab has delivered 12 client websites across real estate, aesthetic clinic, home furnishing, construction, e-commerce, professional services, elderly care, logistics, event management, and news portal. Each case study below links to the client's live site. ## Key pages - [Services and pricing](https://apexlab.com.my/services): All six services, website packages with prices, and general FAQs. - [Portfolio](https://apexlab.com.my/portfolio): Every client case study with the brief, what was built and the results. - [About](https://apexlab.com.my/about): Who Apex Lab is, how the team works, technology stack and industries served. - [Website cost calculator](https://apexlab.com.my/estimate): Free tool giving an average price and timeline for a website, online store or web app. - [Free website audit](https://apexlab.com.my/website-audit): Free tool that scores a website's speed, SEO, accessibility and best practices. - [Contact](https://apexlab.com.my/contact): How to request a quote. Email: hello@apexlab.com. Phone: +60 11-3780 6275. Office: Putra Heights, 47650 Subang Jaya, Selangor, Malaysia. - [Blog](https://apexlab.com.my/blog): Guides on web design, development and SEO. ## Services ### [Web Development](https://apexlab.com.my/services/web-development) Apex Lab builds custom websites, e-commerce stores and web applications for businesses in Malaysia, Singapore and the US, using Next.js, React, WordPress, Shopify and WooCommerce. A standard corporate website takes 4-6 weeks from discovery to launch, complex web applications take 8-12 weeks, and every build includes 3 months of free post-launch monitoring. - Custom React & Next.js Builds - Enterprise WordPress Development - E-Commerce Solutions (Shopify, WooCommerce) - Progressive Web Apps (PWA) - API Integrations & Backend Logic ### [UI/UX Design](https://apexlab.com.my/services/ui-ux-design) Apex Lab's UI/UX design service turns your business goals into interfaces people can use without thinking. We research how your users behave, map their journeys, wireframe the structure of every screen, then deliver mobile-first, high-fidelity prototypes and a design system your developers can build from. We also redesign outdated websites into modern, conversion-focused platforms. - High-Fidelity Prototyping - User Journey Mapping - Mobile-First Interfaces - Design Systems & Branding - Conversion Rate Optimization (CRO) ### [SEO & Growth](https://apexlab.com.my/services/seo-optimization) Apex Lab's SEO service gets your business found on Google for the searches your customers already make. Every engagement starts with a technical SEO audit, moves on to keyword mapping and content strategy, and continues with authority building through backlinks and Google Business Profile optimization for local search in Malaysia and Singapore. Results typically begin to show within 3-6 months, depending on competition. - Technical SEO Audits - Local SEO (Google Business Profile) - Content Strategy & Keyword Mapping - Backlink Acquisition - Competitor Performance Tracking ### [Dashboards & Systems](https://apexlab.com.my/services/dashboards-systems) Apex Lab builds custom dashboards, CRM and ERP systems and internal tools that replace spreadsheets and manual reporting. We map your data flow and business rules, build the backend and the dashboard, then deploy it on secure cloud hosting and onboard your team. Systems connect to your existing tools through custom API integrations. - Real-time Data Visualization - Custom CRM/ERP Systems - Automated Reporting Tools - User Role Management - Cloud Infrastructure Setup ### [AI Chatbots & Automation](https://apexlab.com.my/services/ai-automation) Apex Lab builds AI chatbots and business automations for companies in Malaysia and Singapore. Our chatbots answer customer questions on your website and WhatsApp using only your approved content, qualify leads and hand conversations to your team. Our automations connect the tools you already use so enquiries, invoices and reports move between them without manual copying. - AI Website & WhatsApp Chatbots - Lead Qualification & Routing - Workflow Automation (n8n, Zapier, Make) - Document & Invoice Data Extraction - Automated Reports & Alerts ### [Website Care Plans](https://apexlab.com.my/services/website-care) Apex Lab's website care plans keep your site secure, fast and up to date after launch, whether we built it or not. Each plan covers software and security updates, daily off-site backups, uptime monitoring, monthly speed and SEO health checks, and a set amount of content changes each month, with a report so you can see what was done. - Core, Theme & Plugin Updates - Daily Off-site Backups - Uptime & Security Monitoring - Monthly Speed & SEO Health Check - Content Changes Each Month ## Website packages - Starter Store (From RM 2,999): Perfect for small businesses looking to establish their first digital presence. Includes Up to 5 Custom Pages, Mobile Responsive Design, Basic SEO Setup, WhatsApp Integration, 1 Year Maintenance. - Business Choice (From RM 5,499): The professional standard for growing brands needing advanced features. Includes Up to 15 Custom Pages, Advanced SEO Package, Lead Generation Forms, CMS Training, Priority Support, Analytics Integration. - Enterprise Custom (Custom Quote): Bridges the gap between technical complexity and business logic. Includes Unlimited Scalability, Custom System Architecture, Third-party Integrations, High-Security Protocols, Dedicated Account Manager. ## Portfolio - [BFG Global](https://apexlab.com.my/portfolio/bfg-global) (Real Estate; built with WordPress, Elementor, Corporate): A premium corporate presence for BFG Global, a new-era Malaysian real estate agency specialising in landed properties. Live site: https://bfg-global.co - [Jungezelle](https://apexlab.com.my/portfolio/jungezelle) (Aesthetic Clinic; built with UI/UX, GSAP, Healthcare): A refined digital presence for Jungezelle, bringing German regenerative medicine and stem cell therapy to Malaysia. Live site: https://jungezelle.com - [ShadeSpace SG](https://apexlab.com.my/portfolio/shade-space) (Home Furnishing; built with WordPress, Lead Generation, UI/UX): A product-led website for ShadeSpace, Singapore's trusted window furnisher and outdoor zip blind specialist since 2014. Live site: https://shadespace.com.sg - [Angsana Tunas](https://apexlab.com.my/portfolio/angsana-tunas) (Construction; built with WordPress, SEO, Corporate): A corporate platform for Angsana Tunas Sdn Bhd, a CIDB G7 steel and infrastructure contractor with over 20 years of experience. Live site: https://www.at-sb.com/ - [Collectopia](https://apexlab.com.my/portfolio/collectopia) (E-Commerce; built with E-Commerce, React, Web3): An omni-channel trading platform to vault, trade and tokenize graded trading cards and rare collectibles. Live site: https://www.collectopia.io - [POSH Corporate](https://apexlab.com.my/portfolio/posh-corporate) (Professional Services; built with WordPress, Multilingual, SEO): A conversion-focused website for POSH Corporate, a dual-licensed company secretary and tax agent in Malaysia. Live site: https://poshcorporate.com - [Johnson Residence](https://apexlab.com.my/portfolio/johnson-residence) (Elderly Care; built with WordPress, Multilingual, Healthcare): A warm, multilingual website for Johnson Residence, a network of affordable elderly care centres across Malaysia. Live site: https://johnsonresidence.com.my - [Safaar Haaul](https://apexlab.com.my/portfolio/safaar-haaul) (Logistics; built with WordPress, Elementor, Lead Generation): A bold website for Safaar Haaul, a Shah Alam freight and land transport provider covering Malaysia, Singapore and Thailand. Live site: https://safaarhaaul.com - [ACS Global Logistics](https://apexlab.com.my/portfolio/acs-global) (Logistics; built with WordPress, Elementor, Lead Generation): A lead-generating website for ACS Global Logistics, delivering air, sea, trucking and cross-border logistics with precision. Live site: https://acsglobal.com.my - [Dream Golf Events](https://apexlab.com.my/portfolio/dream-golf-events) (Event Management; built with WordPress, Elementor, UI/UX): A premium showcase for Dream Golf Events, Malaysia's trusted partner for world-class golf event management since 2014. Live site: https://dreamgolfevents.com - [Malainadu](https://apexlab.com.my/portfolio/malainadu) (News Portal; built with WordPress, Elementor, Publishing): A fast, content-rich Tamil-language news portal for Malainadu, covering Malaysian politics, community and world news. Live site: https://malainadu.com - [DuiTuak](https://apexlab.com.my/portfolio/dui-tuak) (E-Commerce; built with WooCommerce, Branding, E-Commerce): An atmospheric brand and e-commerce site for DuiTuak, premium handcrafted rice wine from Borneo with three generations of heritage. Live site: https://duituak.com.my ## Blog - [AI Automation for Malaysian SMEs: 6 Practical Uses That Pay Off in 2026](https://apexlab.com.my/blog/ai-automation-malaysian-smes): Six practical ways Malaysian SMEs use AI chatbots and automation in 2026, from WhatsApp enquiries to invoice processing, plus costs, risks and how to start. - [Should You Let AI Bots Crawl Your Website? robots.txt, llms.txt and AI Search Explained](https://apexlab.com.my/blog/ai-crawlers-robots-txt-llms-txt): GPTBot, OAI-SearchBot, PerplexityBot and Google-Extended explained: which AI bots affect search visibility, which only train models, and how to set robots.txt. - [Google AI Overviews Are Taking Clicks. What Should Your Business Do?](https://apexlab.com.my/blog/google-ai-overviews-website-traffic): What the data says about Google AI Overviews and AI Mode cutting website clicks, which searches are affected, and 6 steps to protect your leads in 2026. - [How to Rank Higher on Google Maps in Malaysia: A Local SEO Checklist](https://apexlab.com.my/blog/rank-google-maps-malaysia): A practical local SEO checklist for Malaysian businesses: optimise your Google Business Profile, earn reviews, fix your NAP details and build location pages. - [Web Development Trends for 2026: 7 Changes That Matter for Business Websites](https://apexlab.com.my/blog/web-development-trends-2026): The web development changes that matter for business websites in 2026: server-first rendering, INP, AI search readiness, headless CMS, PDPA and more. - [How Much Does a Website Cost in Malaysia in 2026?](https://apexlab.com.my/blog/website-cost-malaysia): Website prices in Malaysia for 2026: business sites, online stores and web apps, what drives the cost, the yearly running costs, and how to avoid overpaying. - [What Is AEO? How to Get Your Business Cited by ChatGPT, Perplexity and Google AI](https://apexlab.com.my/blog/what-is-aeo-answer-engine-optimization): Answer engine optimisation (AEO) explained: how ChatGPT, Perplexity and Google AI pick sources, what research shows works, and a checklist for your site. - [WordPress vs Next.js: Which Is Right for Your Business Website?](https://apexlab.com.my/blog/wordpress-vs-nextjs): WordPress or Next.js for your business website? Compare speed, editing, cost, SEO and security, and see when a headless setup gives you the best of both. ## FAQ ### How much does a website cost with Apex Lab? Website packages start from RM 2,999 for up to 5 custom pages, mobile-responsive design, basic SEO setup, WhatsApp integration and 1 year of maintenance. The Business package starts from RM 5,499 for up to 15 pages with advanced SEO, lead generation forms, CMS training and analytics. Custom systems are quoted per project. ### How long does a typical web development project take? A standard corporate website typically takes 4-6 weeks from discovery to launch. More complex e-commerce platforms or custom web applications can take 8-12 weeks depending on features. ### Do you offer localized SEO for the Malaysia market? Yes, we specialize in Local SEO for the MY and SG markets, including Google Business Profile optimization and technical SEO tailored for high visibility in regional search results. ### Which technologies do you use for development? Our primary stack is Next.js and React for the frontend, Node.js for the backend, and Tailwind CSS for styling. We also specialize in high-performance WordPress builds using headless or standard architectures. ### Do you provide website maintenance and security updates? Absolutely. We offer annual maintenance packages that include security monitoring, regular plugin updates, performance caching, and monthly backups to keep your site running flawlessly. ### Can I manage the content of my website myself? Yes, all our websites are equipped with an intuitive Content Management System (CMS) like WordPress, Sanity, or Contentful, making it easy for your team to update text and images without coding. ### How long does a typical build take? (Web Development) A standard corporate site takes 4-6 weeks, while complex web apps range from 8-12 weeks. ### Do you offer post-launch support? (Web Development) Yes, we provide 3 months of free post-launch monitoring and maintenance. ### Which platforms and technologies do you build with? (Web Development) We build custom websites and web apps with React and Next.js, enterprise sites on WordPress, and online stores on Shopify or WooCommerce. We also build progressive web apps (PWAs) and integrate your site with existing systems through APIs. ### Should I choose Next.js or WordPress for my website? (Web Development) Choose WordPress if your team wants to edit pages visually and the site is mostly content, such as a corporate site or blog. Choose Next.js if you need top-tier speed, custom features or app-like interactions. You can also have both: a headless setup keeps WordPress as the editing dashboard while Next.js renders the public site, giving you a familiar editor with much faster pages. ### Should I build my online store on Shopify or WooCommerce? (Web Development) Shopify suits most new stores: hosting, security and checkout are managed for you, and it's quick to launch. WooCommerce suits businesses that already run WordPress, need full control over the code, or want to avoid Shopify's transaction fees on third-party payment gateways. We build on both and integrate Malaysian payment options such as FPX, DuitNow QR and e-wallets. ### Will my website pass Google's Core Web Vitals, including INP? (Web Development) Yes, we build to pass all three Core Web Vitals: Largest Contentful Paint under 2.5 seconds, Interaction to Next Paint (INP, which replaced First Input Delay in 2024) under 200 milliseconds, and Cumulative Layout Shift under 0.1. We get there with server rendering, optimized images and fonts, and minimal third-party scripts, and we test on mid-range mobile devices, not just fast desktops. ### Can you add AI features like a chatbot or smart search to my website? (Web Development) Yes. We integrate large language model APIs to add AI chatbots that answer from your own content, smart site search that understands natural questions, and AI-assisted forms that qualify leads. Each feature is grounded in your approved content to reduce wrong answers, and can hand the conversation over to your team on WhatsApp or email. ### Will my website comply with Malaysia's PDPA? (Web Development) We build the technical side of compliance with Malaysia's Personal Data Protection Act, including the 2024 amendments that introduced mandatory data breach notification and data protection officers: cookie consent, clear notices on every form, collecting only the data you need, encrypted connections and secure storage of submissions. Your privacy policy wording should still be reviewed by your legal advisor. ### Can you redesign my existing site? (UI/UX Design) Absolutely. We specialize in revamping outdated interfaces into modern, high-converting platforms. ### What does your UI/UX design process include? (UI/UX Design) Three stages: UX research into your users and competitors, wireframing the skeletal structure of each screen, and visual design that turns the wireframes into high-fidelity prototypes. Where needed, we also build a design system so your interface stays consistent as it grows. ### Do you design for mobile devices? (UI/UX Design) Yes. Every interface is designed mobile-first, then scaled up to tablet and desktop, so it works for the majority of visitors who arrive on their phones. ### Do your designs meet WCAG 2.2 accessibility standards? (UI/UX Design) Yes, we design to WCAG 2.2 Level AA. That covers sufficient colour contrast, visible keyboard focus, tap targets of at least 24 by 24 pixels, and forms and logins that don't depend on memory puzzles. Accessibility widens your audience and improves SEO, and it is now a legal requirement for many businesses selling into the EU under the European Accessibility Act, in force since June 2025. ### Do you use AI in your design process? (UI/UX Design) We use AI tools to speed up the groundwork, such as synthesising research notes, drafting placeholder copy and exploring layout variations quickly. Every design decision is still made by our designers and tested against your users and brand, so you get an original interface rather than a generic AI-generated template. ### What do I receive at the end of a design project? (UI/UX Design) You receive editable design files, clickable high-fidelity prototypes, and a design system documenting your colours, typography, spacing and reusable components as design tokens. Developers get annotated specs for every screen and state, so what gets built matches what you approved. ### How do you test whether a design works before it is built? (UI/UX Design) We put clickable prototypes in front of real users and watch them complete key tasks, such as finding a service or submitting an enquiry. For redesigns we also review analytics and heatmaps from your current site to see where visitors drop off. Fixing a problem in a prototype costs far less than fixing it in code. ### Will animations slow my website down? (UI/UX Design) Not when they are designed properly. We animate only properties browsers handle cheaply, such as movement and fading, keep motion purposeful rather than decorative, and respect the reduced-motion setting for visitors who are sensitive to animation. This keeps interactions responsive and protects your Core Web Vitals scores. ### When will I see results? (SEO & Growth) SEO is a marathon. Typically, results begin to show within 3-6 months depending on competition. ### What does your SEO service include? (SEO & Growth) A technical SEO audit to fix crawling and indexing problems, keyword mapping and content strategy, backlink acquisition, local SEO through Google Business Profile, and ongoing tracking of your performance against competitors. ### How do Google AI Overviews and AI Mode affect my SEO? (SEO & Growth) AI Overviews and AI Mode answer many questions directly on Google, so some searches no longer produce a click. The pages Google cites in those answers still gain visibility and high-intent visits. We structure your content so it is easy to quote, with clear direct answers, supporting facts and structured data, and we shift effort toward commercial searches where people still click through to buy or enquire. ### What is GEO, and can you get my business mentioned by ChatGPT and other AI assistants? (SEO & Growth) Generative Engine Optimization (GEO), also called Answer Engine Optimization (AEO), is the practice of getting your brand cited by AI assistants such as ChatGPT, Gemini, Perplexity and Copilot. We improve your chances by writing answer-first content, adding structured data, keeping your business details consistent across the web, and earning mentions on sites those assistants trust. No one can guarantee a citation, but these are the signals AI engines rely on. ### Can I use AI-written content for SEO? (SEO & Growth) Yes, if it is genuinely helpful. Google rewards useful content regardless of how it was produced, but its spam policies penalise mass-produced pages that add no value. We use AI to speed up research and drafting, then our writers add first-hand expertise, local detail and fact-checking before anything is published. ### What is E-E-A-T, and how do you improve it? (SEO & Growth) E-E-A-T stands for Experience, Expertise, Authoritativeness and Trustworthiness, the qualities Google's guidelines use to judge content. We strengthen it with real author profiles, detailed case studies, client reviews, clear contact and business information, and citations from reputable industry and local sites. ### How do you improve my ranking on Google Maps? (SEO & Growth) We optimise your Google Business Profile with the right categories, services, photos and regular posts, build a steady flow of genuine customer reviews, keep your business name, address and phone number identical across directories, and create location pages on your website. These are the main factors behind local pack rankings in Malaysia and Singapore. ### How do you measure and report SEO results? (SEO & Growth) You receive a monthly report built from Google Search Console and Google Analytics 4, covering keyword rankings, organic traffic, leads and sales from search, Core Web Vitals, and referral visits from AI assistants such as ChatGPT and Perplexity. Every report ends with the actions planned for the next month. ### Can it integrate with my existing tools? (Dashboards & Systems) Yes. We build custom API integrations with the tools you already use, such as accounting software, e-commerce platforms like Shopify and WooCommerce, CRMs, payment gateways and Google Sheets, so data flows in automatically instead of being re-typed. ### What kinds of systems do you build? (Dashboards & Systems) Real-time data visualization dashboards, custom CRM and ERP systems, automated reporting tools, and internal tools with user role management, all deployed on secure cloud infrastructure. ### How is a custom system delivered? (Dashboards & Systems) In three phases: logic mapping to define your data flow and business requirements, the system build covering the backend and dashboard frontend, and deployment on secure cloud hosting with onboarding for your team. ### Can you add AI to my dashboard, such as asking questions in plain English? (Dashboards & Systems) Yes. We add AI features that let your team ask questions like "Which products sold best in Johor last month?" and get a chart back, along with automatic summaries of weekly performance and alerts when numbers move unusually. The AI only sees data the user is already permitted to view, and we use business-grade AI APIs that do not train on your data by default. ### Can your system handle LHDN e-invoicing through MyInvois? (Dashboards & Systems) Yes. We connect your system to LHDN's MyInvois API so invoices are submitted, validated and stored with their unique ID and QR code automatically, without manual uploads to the portal. LHDN is rolling e-invoicing out in phases by annual revenue, so check its latest timeline for your business; we can integrate ahead of your deadline. ### Should I build a custom system or use off-the-shelf software? (Dashboards & Systems) Use off-the-shelf software when it fits your process with little compromise. Build a custom system when you are paying for several tools that don't talk to each other, running key workflows on spreadsheets, or need logic no product offers. Custom systems have no per-user licence fees, and the system and data belong to you. ### How do you keep our business data secure? (Dashboards & Systems) We apply role-based access so staff see only what they need, encrypt data in transit and at rest, support two-factor login, log every important action, and run automated backups. Systems are hosted on major cloud providers, with data kept in a regional data centre when you need it, which also supports your PDPA obligations. ### Can my team use the system on their phones? (Dashboards & Systems) Yes. Every dashboard and system we build is responsive, and we can deliver it as a progressive web app (PWA) that installs on a phone's home screen, sends notifications and handles poor connections. That suits field staff, drivers and managers who need numbers on the go. ### What can an AI chatbot do for my business? (AI Chatbots & Automation) It answers common questions about your products, services, prices and opening hours, collects a visitor's details, books appointments and hands the conversation to your team on WhatsApp or email when a person is needed. It replies instantly at any hour, so fewer enquiries go cold. ### Will the chatbot give customers wrong answers? (AI Chatbots & Automation) We ground the chatbot in your approved content, such as your website, price lists and FAQs, and instruct it to say it doesn't know rather than guess. Questions it can't answer are handed to your team, and we review real conversations after launch to close the gaps. ### Can the chatbot work on WhatsApp? (AI Chatbots & Automation) Yes. We connect chatbots to WhatsApp through the official WhatsApp Business Platform, so customers can chat on the app they already use. The same bot can also run on your website. ### Which languages does the chatbot support? (AI Chatbots & Automation) Modern AI models handle English, Bahasa Melayu and Chinese well, and can reply in the language the customer writes in. We test each language you need with real questions before launch. ### What kinds of tasks can you automate? (AI Chatbots & Automation) Common examples are sending website enquiries into your CRM and notifying sales on WhatsApp, extracting data from invoices and purchase orders, generating weekly reports from several systems, and sending reminders and follow-ups automatically. If a task follows clear rules and happens often, it can usually be automated. ### Is our customer data safe with AI tools? (AI Chatbots & Automation) We use business-grade AI APIs that do not train on your data by default, collect only the information each workflow needs, and keep access restricted to your team. This supports your obligations under Malaysia's PDPA. ### What is included in a website care plan? (Website Care Plans) Every plan covers software and security updates, daily off-site backups, uptime and security monitoring, a monthly speed and SEO health check, and a set amount of content changes each month. You receive a monthly report listing what was done. ### Do you maintain websites you didn't build? (Website Care Plans) Yes. We start with a health check to review the site's security, speed, backups and code quality, fix anything urgent, then move it onto a regular care plan. ### Which platforms do you maintain? (Website Care Plans) We maintain WordPress, WooCommerce, Elementor and Next.js websites, as well as Shopify stores for content and app changes. ### What happens if my website gets hacked or goes down? (Website Care Plans) Monitoring alerts us when your site goes down or shows signs of compromise. We restore it from a clean backup, remove the cause and harden the site to prevent a repeat. ### Why does my website need regular updates? (Website Care Plans) Most hacked websites are compromised through outdated plugins or software with known security holes. Updates close those holes, keep the site compatible with new browser versions and often improve speed. ### How much does a care plan cost? (Website Care Plans) Plans are priced by your site's size and how many changes you need each month. Contact us with your website address and we'll recommend a plan after a free health check.